Abstract:
Join Stephen Woolman as he explains the concepts behind natural language chatbots, how they have been built and where they have been deployed in the marketplace. Stephen will be explaining what circumstances chatbots can work for in your organisation as well as highlighting areas where humans still rule the agent industry. Not stopping there, there is even a live demo taking place that shows how Watson Conversation makes chatbots easy to build and deploy and how IBM Voice Gateway is changing the virtual agent market again by providing full access to telephony.