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Title:
Virtual Agents: Myth-busting the Cognitive chatbot.
Stream:
Cloud Platforms and Process (3)
Speakers:
Stephen Woolman
Abstract:
Join Stephen Woolman as he explains the concepts behind natural language chatbots, how they have been built and where they have been deployed in the marketplace. Stephen will be explaining what circumstances chatbots can work for in your organisation as well as highlighting areas where humans still rule the agent industry. Not stopping there, there is even a live demo taking place that shows how Watson Conversation makes chatbots easy to build and deploy and how IBM Voice Gateway is changing the virtual agent market again by providing full access to telephony.
Download:
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Bio:
Stephen Woolman:
Stephen Woolman is a technical specalist in Bluemix and Watson AI. He has extensive experience building and deploying a wide range of Cognitive solutions on the IBM Bluemix Cloud platform for IBM clients, taking advantage of the many capabilities that Watson offers the marketplace. He has a wide range of experience with complex deployment and development architectures that are common in enterprise organisations which provides a great knowledge and insight into which ideas can go on to become game changers for his clients.
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