Abstract:
Understanding the behaviour of todays ever more complex applications can be a daunting task. With an ever increasing reliance on direct customer engagement, it is critical that we consider measurement and optimisation of performance from design inception to production delivery. See how IBM's service management tools can help to provide valuable insights to your applications behaviour, from a user's interaction, down to code level diagnostics, utilising powerful analytics capabilities to predict anomalous patterns of behaviour from underlying service metrics.