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Title:
Serviceability: how Portal developers can turn administrators into friends AND have more time for development
Stream:
188
Speakers:
Graham Harper, Richard Shooter
Abstract:
Developers are experts in delivering business functionality and constantly searching for better methods to meet functional requirements for their businesses but they often miss the opportunity to help meet the non-functional requirements key to satisfying today's users. Applying the same skills and techniques to supportability, configurability, availability and maintainability by considering your operational staff as another key stakeholder can dramatically improve these aspects. And don't despair, you don't need to start from scratch - your organisation's existing common approaches and frameworks can be used to address these aspects across projects. In this session we offer practical design advice to help your Portal applications respect the "-ilities" and to keep your administrators and users happy.
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