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Title:
A spotlight on IBM Support
Stream:
148
Speakers:
Gerald Fulleylove
Abstract:
Problem support in the 21st Century. We don't have a WATSON style machine that provides all the answers for you, YET!Good old fashion problem isolation and determination skills in ever more complex environments are still at the heart of problemsolving today. This presentation aims to cover how we look today in the UK and Globally, and explain how you can help us to speed upproblem resolution when you need to call on us.
